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We offer various shipping methods including express delivery, air freight, and sea transportation. Delivery times may vary based on the shipping option selected and your location.

We accept several payment methods including credit/debit cards, PayPal, and bank transfers. All payments are processed securely to ensure your information is protected.

We offer free samples for select products. Availability may vary based on product type, please contact us for further details.

If you receive a product that does not meet your expectations or specifications, please contact us within 30 days of receipt. Include details about the issue and any relevant documentation (photos, order details, etc.).

We offer discounts for bulk purchases. Please contact our sales team for more information on pricing and to discuss your specific needs.

To meet the diverse needs of our customers, we offer flexible and diverse packaging options. For R&D, prototyping, or small-batch applications, customers can choose small sample sizes of 10g, 20g, 50g, 100g, 200g, 500g, 1kg, and 5kg for convenient performance testing and laboratory validation.

We offer sample services to facilitate testing and verification before purchasing in bulk. Samples are typically provided in small packages, such as 150g or 1kg, tailored to specific customer needs. This allows for compatibility and performance evaluation in real-world applications.

Our products hold numerous authoritative certifications and meet international safety and environmental standards. For example, we provide MSDSs (Material Safety Data Sheets) to ensure customers have a clear understanding of product ingredients and safety.

​We prioritize the customer experience and product quality. If any product damage or customer dissatisfaction occurs during use, we will promptly address the issue and provide a solution. Unlike traditional durable goods, the performance of our products is primarily determined by their stability.

​Our products offer flexible customization options, adapting to individual customer needs. We discuss packaging specifications, application formulas, and specific performance specifications with our customers during the order confirmation phase to ensure the product is suitable for the intended use.